AI Chatbot
Resumen
A support-workflow example: answer from approved information and route uncertain or sensitive requests to a person.
Puntos clave
- Define the approved information sources.
- Keep answers within the agreed scope.
- Route uncertain requests to human support.
- Review quality using representative questions.
En imágenes
Comience con un pequeño proyecto piloto.
Díganos la tarea. Le diremos si vale la pena hacerla.