App and Game Privacy Policies
Disclaimer. Verve assumes no responsibility for accuracy, correctness, timeliness, or content of the Materials provided on this website. You should not assume that the Materials on this website are continuously updated or otherwise contain current information. Verve is not responsible for supplying content or materials from the website that has expired or has been removed. THE MATERIALS PROVIDED AT THIS WEBSITE ARE PROVIDED "AS IS" AND ANY WARRANTY (EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE), CONDITION OR OTHER TERM OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR TITLE IS HEREBY EXCLUDED.
Scope
This privacy page describes the processing of personal data in connection with the provision of our mobile applications and services (together “our Services”).
The processing of personal data in connection with our website is described in our website privacy policy. We are not responsible for the actions of third party people or companies, the use of information you provide to them, or any products or services they may offer.
Consent
Before using the service, you are required to agree to the processing of personal data described in the Policy. If you do not agree to the terms of the Policy, please do not use our Services.
Children
We do not knowingly collect personal information from children under 16 years of age. If we become aware that we have inadvertently collected personal information from a child under 16 years of age, we will promptly delete such information. We do not allow our partners to collect personally identifiable information on children under 16 years of age. However, we and our partners collect information that is not personally identifiable, such as IP-based geolocation to ensure that our Services comply with applicable laws.
2. Purpose of the Processing of Personal Data
We use information collected through our Services for the purposes described in the Policy or disclosed to you in connection with our Service. For example, we may use your information for the following purposes:
2.1 Registration
To create game accounts and allow users to use our Services or participate in sweepstakes and contests. The legal basis for the processing is point (b) of Article 6 (1) GDPR.
2.2 Providing our Services
To identify and suggest connections with other users of our Services and enable you to communicate with other users; operate and improve our Services; respond to your comments and questions and provide customer service; provide and deliver products and services you request. Whenever you use our Services, we collect data about all of your interactions with the application and with other players inside the game via server log files. This information may be associated with your player ID, IP address, or device ID for the purpose of providing you our Services and improving them. The legal basis for the processing is points (b) and (f) of Article 6 (1) GDPR. The legitimate interests that we pursue are providing user-friendly Services and optimizing our Services.
2.3 Marketing
To send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages. The legal basis for the processing is point (b) of Article 6 (1) GDPR. To communicate with you about promotions, rewards, upcoming events, and other news about products and services offered by Us and our selected partners. The legal basis for the processing is point (f) of Article 6 (1) GDPR. The legitimate interests that we pursue are advertising our Services and financing our Services.
2.4 Developing our Services
To understand you and your preferences to enhance your experience using our Services; link or combine it with other information we get from third parties, to help understand your preferences and provide you with better services. The legal basis for the processing is point (f) of Article 6 (1) GDPR. The legitimate interests that we pursue are providing user-friendly Services and optimizing our Services.
2.5 Retention of Information
We will retain personal data for as long as your account is active or as it is needed to provide you our Services. If you wish to cancel your account or request that we no longer process your information, contact us at general@vervegroup.ca. We will retain and continue to use your information, however, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. The legal basis for the processing is points (c) and (f) of Article 6 (1) GDPR. The legitimate interest that we pursue is the establishment, exercise, or defense of legal claims.
3. Disclosure of Information
We do not share your personal information except as approved by you or as described below. With your consent, for example, when you agree to our sharing your information with other third parties for their own marketing purposes subject to their separate privacy policies. If you no longer wish to allow us to share your information with third parties, please contact us at general@vervegroup.ca. If you no longer wish to receive such communications from third parties, please contact that third party directly.
We may engage other companies and individuals to perform services on our behalf. This includes analyzing data and providing customer support. These agents and service providers may have access to your personal information in connection with the performance of services for Us.
We may release your information as permitted by law, such as to comply with a subpoena, or when we believe that release is appropriate to comply with the law; investigate fraud, respond to a government request, enforce or apply our rights; or protect the rights, property, or safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection.
We may share your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company. You will be notified via email and/or notice on our site of any change in ownership or users of your personal information.
We may share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties.
4. Sign-in Services
You can log in to our Services using sign-in services such as Facebook Connect, Google+, Google Play Game Services, or Apple Game Center. These services will authenticate your identity and provide you the option to share certain personal information with Us such as your name and email address to pre-populate our sign-up form.
We may collect and record information through the Sign-in Service in accordance with the policies and terms of the respective Sign-in Service. The information we collect when you connect your user account to a Sign-in Service may include: (1) your name, (2) your Sign-in Service user identification number and/or user name, (3) locale, city, state and country, (4) sex, (5) birth date, (6) email address, (7) profile picture or its URL, and (8) the Sign-in Service user identification numbers for your friends that are also connected to our Services.
5. Push Notifications
We may occasionally send you push notifications through our mobile applications to send you game updates, high scores, and other service related notifications that may be of importance to you. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings. The legal basis for the processing is point (f) of Article 6 (1) GDPR. The legitimate interest that we pursue is providing user-friendly Services.
6. Sweepstakes and Contests
We may provide you the opportunity to participate in a sweepstakes or contest through our Services. If you participate, we will request certain personal information from you. Participation in these sweepstakes and contests is voluntary, and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code/post code). We use this information to notify winners and award prizes, to monitor traffic, or personalize our Services. We may use a third party service provider to conduct these sweepstakes or contests; that company is prohibited from using your users’ personal information for any other purpose. The legal basis for the processing is point (b) of Article 6 (1) GDPR.
7. Analytics
7.1 Cookies
A cookie is a small text file that we transfer to your device, to identify a user’s device and to remember things about your visit, such as your preferences or a user name and password. Information contained in a cookie may be linked to your personal information, such as your user ID, for purposes such as improving the quality of our Service, tailoring recommendations to your interests, and making our Services easier to use. You can disable cookies at any time, although you may not be able to access or use features of the Service.
We may feature advertisements served by third parties that deliver cookies to your device so the content you access and advertisements you see can be tracked. Since the third party advertising companies associate your computer/device with a number, they will be able to recognize your device each time they send you an advertisement. These advertisers may use information about your visits to our Service and third party sites and applications in order to measure advertisement performance and to provide advertisements about goods and services of interest to you.
The legal basis for the processing is point (f) of Article 6 (1) GDPR. The legitimate interests that we pursue are providing user-friendly Services and optimizing them.
7.2 Mobile Analytics Software
We use mobile analytics software to allow us to better understand the functionality of our Services on your device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit within the mobile application. The legal basis for the processing is point (f) of Article 6 (1) GDPR. The legitimate interests that we pursue are providing user-friendly Services and optimizing them.
8. Third Party Services
8.1 Analytics and Tracking
Our Services may use Google Analytics, a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, to collect information about the use of our Services. Google Analytics uses cookies and collects information on users using our Services. The information collected about your use of our Services will be transmitted to and processed by Google on servers in the United States. The data collected by Google Analytics will not be associated with any other data held by Google. Google will use this information in order to evaluate your use of the Services, to compile reports on Service activities, and to provide other services relating to our Services. The legal basis for the processing is point (f) of Article 6(1) GDPR. Our legitimate interests are to analyze our Services to improve the user experience and to optimize the Services in general. The transfer of data to Google is based on a data processing agreement. Further information concerning data privacy can be found at https://policies.google.com/privacy.
8.2 Ad Networks
We may feature advertising within our Service. The advertisers may collect and use information about you, such as your Service session activity, device identifier, MAC address, IMEI, geo-location information, and IP address. They may use this information to provide advertisements of interest to you. The legal basis for the processing is point (f) of Article 6 (1) GDPR. The legitimate interest that we pursue is financing our Services.
Please refer to the privacy policies of our advertising partners for more information on how to opt out at: http://www.google.com/policies/privacy, http://www.apple.com/legal/privacy/en-ww, and http://unity3d.com/legal/cookie-policy#cookies.
9. Security of your Personal Information
We take reasonable measures to protect your information from unauthorized access or against loss, misuse, or alteration by third parties.
Although we make good faith efforts to store the information collected on the Service in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
10. International Transfer
Game data is stored on servers located in the United States via Amazon Web Services or profitbricks.com in Germany and may store information on servers and equipment in other countries. We may transfer information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and you consent to the transfer of information to the U.S. and the use and disclosure of information about you, including personal information, as described in the Policy. The legal basis for transmitting data to recipients outside the EU is point (b) of Article 49 (1) GDPR.
Last updated: September 2023
Verve Group Inc. may amend this Privacy Policy from time to time and will notify you of any material changes by displaying the revised Privacy Policy on our website.